Rental Terms

Important Reminders

Standard Check In Time: 4:30 PM

Standard Check Out Time: 10:30 AM

Only 4 vehicles are permitted in the driveway. Additional vehicles as well as all boats, trailers, RVs, or ATVs need to be parked at the Lake House parking lot. No on-street parking in Caldera Springs.

Rental Terms and Conditions

Sable Rock Manor includes recreational passes and you’ll find them in the home in the top cabinet drawer closest the front door. A $75.00 fee will be charged per missing pass upon your departure.

We provide high-quality towels and linens to our guests. Please note that excessive staining, such as make-up, blood, oil, or lost/missing linens, could result in replacement cost being incurred by you, the guest.

You may be billed for damages to the home, carpet, or contents if the damage is malicious, pet damage, or damage caused by intoxication; any other breach of the rental agreement or violation of Caldera Spring rules.

I understand that Sable Rock Manor, its owners, and the contracted hot tub company for this home will not be held responsible for any injury or bodily harm which may occur while using this hot tub. My guests and I are using it at our own risk. I also understand that Sable Rock Manor does not manage the home’s hot tub and that all maintenance requests must be dispatched through the contracted hot tub company.

Guest agrees to hold Sable Rock Manor and the property owner free and clear of any liability for damage to self or property resulting from accident, injury, or loss of enjoyment due to power outage, rain, snow, sun, negligence, defective construction, fire, theft, inoperable appliances, inoperable/unusable hot tub/spa, missing or inoperable bikes, etc. Sable Rock Manor will take all possible steps to see that the house equipment is in working order. This applies to ALL individuals in the Guest’s party.

In the event of program changes or circumstances beyond our control, Sable Rock Manor reserves the right to cancel or reassign homes. When comparable accommodations are available, guests will have the option of selecting from available properties at the published rate or receive a full refund. Home prices, availability, and specific accommodations are subject to change. 

Rental Payment:
If booking more than 30 days prior to your arrival date, a deposit of 10% of your total balance will be charged. Thirty days prior to your arrival, the remaining balance will be collected. If booking within 30 days of your arrival, the total balance will be charged at the time your reservation is made. Payments may be made by credit card. We accept VISA, MasterCard, American Express, and Discover.

Damage Waiver:
Coverage ONLY applies to reservations booked directly through SunriverVIP.com

Included in each reservation is a non-refundable Damage Waiver Fee of $79.00, dependent upon the home. This protects you for up to $500.00 of accidental damage. Damages above this amount, malicious damages, or damages as a result of intoxication, etc. will be charged to the credit card on file.

Housekeeping Fee:
All properties have a non-refundable housekeeping fee. 

Non-Smoking:
Smoking is strictly prohibited in the home and on the property. 

Renter Age Restrictions:
The guest of record must be 23 years of age or older. No reservations will be made for vacationing students or singles under the age of 23. Any reservation made under false pretenses will be subject to forfeiture of advance payment of rent and deposit and the guests will not be permitted to check-in.

Maximum Occupancy:
The maximum number of guests per property is established per Deschutes County Code 5.12.020 & 5.12.060. Maximum occupancy limits are strictly enforced. If maximum occupancy is exceeded, you will be asked to vacate the property and forfeit any rental payment or rent additional accommodations. The regulation states two people per bedroom, plus two. Children 5 year old or younger do not count towards your occupancy number.

Pets:
Pets are stricly prohibited.

Maintenance & Repairs:
Amenities and appliances, such as hot tubs, washers/dryers, TVs/media players etc, are subject to downtime for repair or maintenance. 

Check-In:
Check-in time begins at 4:30 pm. Should your home be ready before that time, we will gladly allow you an earlier check-in. Properties are not guaranteed to be ready at 4:30 pm. Please call the front desk on the day of your arrival with a cell phone number that you will have on you; once your home is ready for check-in we would be happy to give you a call.

Check Out:
Check-out time is 10:30 am. Please vacate the home at or before this time so our housekeeping staff can prepare the home for the next guest.

Keys and Directions:
A keyless entry door code and a gate code is included in your final confirmation paperwork. When you arrive at Sable Rock Manor enter the keyless entry code. Please print a copy of your confirmation, directions, entry code, and gate code or have it available on your smartphone.

Caldera Springs:
By signing this you also agree to the Caldera Springs Rules and Regulations.

If you have an after-hours emergency please contact us.

By signing this agreement for the rental of Sable Rock Manor you are creating a binding agreement to rent the designated accommodations and are subject to the terms and conditions of this agreement. Any exceptions to the Rental Terms and Conditions must be approved in advance and in writing by Sable Rock Manor management.

MY SIGNATURE BELOW CONFIRMS THAT I AM 23 YEARS OF AGE OR OVER AND WILL BE AN OCCUPANT OF SAID RENTAL UNIT, SOLELY RESPONSIBLE FOR ANY DAMAGES, AS STATED ABOVE, THAT OCCUR DURING MY STAY. I HAVE READ AND UNDERSTAND THIS AGREEMENT.